We're Fast!
All in-stock items will be shipped within three
working days. Most items are shipped within 24 hours using UPS ground
service or US Postal Priority Service. We'll
notify you promptly if your order is delayed for any reason. If you need an order in a
hurry, priority handling is available for an additional charge. We
will ship Next Day Air or Second Day Air; simply select these
options from the shipping methods.

Method of Payment
We are happy to accept Visa, Mastercard, Discover or
American Express. Personal or business checks, drawn on a U.S. bank, require time to clear
before goods are shipped.

Our Guarantee
You
are important to us. If you are not completely satisfied with your purchase,
we'll be happy to arrange for the item to be returned for an
exchange or refund. (Please note that items must be in
original/new condition for exchange or refund.) Please carefully repackage your return items
in their original packaging; including a copy of the invoice and a
brief explanation of the reason for the return. Packages should be
returned via a major delivery carrier or the US Postal Service,
insured mail. Shipping charges cannot be reimbursed.

Sales Tax
Please add 6.0% sales tax for delivery to
Connecticut and Vermont.

Country Bookstore
All book orders are handled separately by our partner,
Amazon.com based in Seattle, WA. See bookstore
information and ordering for more details. |
Gift Wrapping
Except for a few items too bulky to gift
wrap, we'll carefully wrap your gift in festive paper with
high quality ribbons. We'll add a gift card printed with
your personal message. Just $5.00 per package. If you'd like gift wrapping, please add Gift
Wrap to your Shaker Basket below. You can also let us know
any details on the special comments section of the gift order form.
International Orders
Customs regulations in specific countries may
prohibit us from shipping perishable or other food products. Please call or email us to
inquire about shipping charges and restrictions for your particular country.
Please be advised that additional customs and import duties may be
added by the destination country.

Packaging Materials
Reusing packaging materials is even better for the
environment than recycling them, so we try to do so whenever possible. As with boxes, we
reuse every bit of styrofoam which comes into the Farm.

Delivery Charges
Please calculate delivery charges for each separate
address. Be sure to include a street address (not a P.O. Box) to ensure prompt
delivery by UPS. If you use a P.O. Box, shipping is by US Postal
Service only. For all international orders, you may now select
international shipping options via UPS or USPS.
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